Psychological empowerment and employee resilience in travel agencies and hotels

Abstract

Purpose Responding to the need for exploration of psychological predictors influencing innovation, this study aims to examine the impact of psychological ownership (PO) in employee innovation behavior (EIB) with a focus on psychological empowerment (PE) and employee resilience (ER) as mediators. Design/methodology/approach Data was collected from full-time employees working in travel agencies and five-star hotels in Egypt. A Partial Least Squares Structural Equation Modeling analysis was performed on 409 valid responses. Findings The findings of this study revealed PO has a positive effect on EIB. Such relationship is partially mediated by PE and ER. Originality/value Theoretically, this study offers valuable insights into the underlying mechanisms that elucidate how PO influences employees' innovation behavior and resilience, while aligning with the principles of self-determination theory.