28 Aug 2026Open access
The Impact of Travellers’ Motivation on Visit Intention: Applied on EcolodgesPublisher siteJournal of Environmental Management and Tourism, Environmental Sustainability in Business
Active, last published 2026
In customer service quality and loyalty
Yasser Tawfik
Halim
Scholar“Research focused on Customer Service Quality and Loyalty and adjacent fields.”
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01 · About the work
What I study
asser Tawfik Halim is a researcher working on Customer Service Quality and Loyalty. A fuller summary will appear once they update their profile.
02 · Reach
Publication output and reach
Yasser's work has been cited 313 times across 4 active years. Bars show publications per year; the line shows cumulative citation totals across publications first appearing in each year.
03 · Research focus
Topics
Customer Service Quality and Loyalty×13Organizational and Employee Performance×10Islamic Finance and Banking Studies×8Organizational Leadership and Management Strategies×7Consumer Behavior in Brand Consumption and Identification×6
04 · Where I am
Affiliations
Affiliation on published researchOctober University of Modern Sciences and Arts, EgyptDrawn from the institution listed on this researcher’s published work.
Research themes (UN SDGs)
05 · Selected work
Recent publications
10 works9 Jun 2026Open access
Drivers of Institutional Sustainability in Egyptian and Saudi Universities: A Comparative Mixed-Methods AnalysisPublisher siteSustainability, Sustainability in Higher Education
15 Oct 2025Open access
Service quality as a driver of customer satisfaction and purchase intentions: a mixed-methods longitudinal study of the Egyptian Post Office (2013–2023)Publisher siteFuture Business Journal, Customer Service Quality and Loyalty
4 Oct 2025Open access1cites
Evaluating Egyptian citizens’ perception toward introducing voice assistant technology as a means of improving public service delivery: utilizing machine learning as an additional perception’s predictorPublisher siteFuture Business Journal, AI in Service Interactions
18 Nov 2024
The impact of logo change on brand loyalty with the mediating role of brand attitudePublisher siteManagement & Sustainability An Arab Review, Consumer Behavior in Brand Consumption and Identification
27 Aug 2024Open access8cites
The blue economy effects on EUROMED tourism: forecasting approachPublisher siteFuture Business Journal, Coastal and Marine Management
22 Jun 2024Open access2cites
UNPACKING THE ROLE OF REFERENCE GROUPS IN SHAPING CONSUMER PURCHASE INTENTIONS WITHIN THE AUTOMOTIVE SECTORPublisher siteMSA- Management Sciences Journal/MSA-Management Sciences Journal, Consumer Behavior in Brand Consumption and Identification
11 Jan 20246cites
The impact of sustainable internal branding on teaching staff’s commitment: application on private higher education institutionsPublisher siteJournal of Marketing for HIGHER EDUCATION, Job Satisfaction and Organizational Behavior
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