article · Journal of System and Management Sciences
Mobile banking holds promise for increasing financial inclusion in Somalia, where mobile phone infrastructure far outpaces access to traditional banking. This study investigated factors driving intentions to use mobile banking amongst 130 Somalis using a quantitative survey. Perceived ease of use, usefulness, and trust in security were found to positively influence adoption intentions; while perceived cost and risks showed no significant effect. Outcomes suggest that improving user-friendly design, emphasizing practical benefits, and conveying reliability of mobile banking platforms should be prioritized to accelerate uptake.
This page summarises published work. The authoritative version sits with the publisher.
DOI: 10.33168/jsms.2024.0422
Is something wrong with this record? Report it or request removal.
Discussion
Have you built on this work, tried to replicate it, or seen it applied in practice? Share what you know. Verified researchers and MARATTO™ domain experts can open a discussion, and any member can reply. Contributions are reviewed before they appear.
No discussion yet. Open the first thread.
New to MARATTO™? Create a free account.
