The Relationship between Motivation and Job Satisfaction of Administrative Staff at a Selected University in Cape Town

Abstract

This study investigated the correlation between motivation and job satisfaction. The study conducted a detailed analysis of the intrinsic and extrinsic elements that influence the motivation and job satisfaction of administrative staff. The study employed a quantitative method and utilised correlation for data analysis. Data on the factors that influence employee work satisfaction at a specific university in Cape Town were collected using a five point Likert scale questionnaire. The population consisted of 77 respondents, specifically administrative staff. Out of the 54 responses were received, the response rate was calculated to be 70%. The responses were examined using descriptive and inferential statistics. The findings indicate that there is a strong positive correlation (0.695) between work motivation and job satisfaction, which is statistically significant at a p-value of 0.001 (p<0.05). There is a clear and important connection between work motivation and job satisfaction among the administrative staff at the University. Put simply, there is a direct correlation between increased work motivation and job satisfaction. Hence, this study has established that there is a statistically significant correlation between employee motivation and job satisfaction.