article · PRSM
The objective of this article is to highlight the High-Performance Work System (HPWS), made up of HR practices and how it affects the individual performance of bondary spanners in traded companies in Morocco. Therefore, The aim is to empirically analyze this relationship through a questionnaire administered to 76 employees who work with customers or suppliers of traded companies. The results revealed that the training of Bondary spanners positively influences their performance, whereas empowerement and rewards do not influence their performance. The implications resulting from this research have also been suggested with the aim of combining a large number of factors in order to successfully implement these practices in different environments. As for future research perspectives, it would be very interesting to look at different categories of employees and compare their perceptions with those of managers.
This page summarises published work. The authoritative version sits with the publisher.
DOI: 10.34874/prsm.rimms-vol2iss2.56627
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