Satisfaction towards Skilled Delivery Services and Associated Factors among Mothers who Gave Birth at Government Health Facilities, Jimma Town, Ethiopia

Abstract

Background: Client satisfaction is patients' subjective responses to experienced care mediated by personal preferences and expectations. Allowing women to express their views about different phases of delivery service, the care provided by different health professionals provides richer information about the care they received. However, limited studies are available that assess mothers' satisfaction towards skilled delivery service in Jimma town government health facilities. So, the purpose of this study was to assess satisfaction on skilled delivery service and associated factors among mothers who delivered at Jimma town government health facilities.