“Reimaging a triage system with midwives, for midwives”: exploring preferences for a midwife-Led triage system in South Africa through a user-centered approach

Abstract

Therefore, this paper suggests that the preferences, needs, and ideas of midwives should be integrated into the digital triage application to create a new quality triage system for maternity units in South Africa. Furthermore, relevant stakeholders should provide the resources required to navigate a smooth triaging process of patients with the midwife-led system.