RECEPTION OF RESPECTFUL MATERNITY CARE AND THEIR DETERMINANTS AMONG POSTPARTUM MOTHERS DURING INSTITUTIONAL CHILDBIRTH IN EAST WOLLEGA ZONE HOSPITALS, WEST OROMIA, ETHIOPIA, 2026.

Abstract

Respectful maternity care [RMC] comprises the primary components of high-quality maternal health services. Evidence on RMC levels and determinants in Ethiopia is still inadequate. This study aimed to examine the reception and its determinants among postnatal women in government hospitals in the East Wallaga Zone, West Oromia. An institution-based cross-sectional study was conducted from June to October 2025, within seven days post-delivery. A structured questionnaire based on the WHO RMC tools was used. The total RMC score proved robust reliability [Cronbach’s α = 0.808] and was organized using the 75th-percentile threshold. Factor analysis revealed basic RMC dimensions, while logistic regression was used to identify predictors of a promising RMC experience. This study presented that only 46.8% of postpartum mothers received adequate RMC, with significant gaps in care. The main deficiencies comprised poor provider self-introduction, failure to call women by name, and infrequent communication and consent practices. Three key RMC dimensions were identified: privacy and consent, explanation and permission, and respectful communication. Using multivariate analysis, interpersonal caring practices were robust predictors of positive RMC experiences. Explaining procedures with possible events, maintaining privacy, obtaining consent, prompt responsiveness, provider self-introduction, and calling mothers by name were significantly associated factors. Sociodemographic and maternal reproductive factors were not significantly associated after adjusting for confounders. Finally, fewer than half [46.6%] of mothers experienced adequate RMC, which indicated major gaps in woman-centered care. Improving respectful interpersonal communication, informed consent, and maintaining privacy should be prioritized to boost the quality of maternal healthcare in the study area.