Optimizing Hospital Operational Efficiency Using AI: A Multi-Objective NSGA-II Model for Real-World Medical Data in Syria

Abstract

This study presents an AI-driven multi-objective optimization approach using the Non-Dominated Sorting Genetic Algorithm II (NSGA-II) to enhance hospital operational efficiency in Syria. Using real-world data from the Tishreen University Hospital over a 60-day period, the research addresses three conflicting objectives: minimizing average patient waiting time, reducing daily operational costs, and maximizing the number of patients treated. Six key operational variables were selected to build the optimization model, including bed availability, physician count, and daily admissions. The NSGA-II algorithm successfully generated a set of Pareto-optimal solutions, each reflecting different trade-offs among the objectives. Statistical analysis and visualizations confirmed the complexity and nonlinearity of hospital operations, showing that increases in resources or costs do not always lead to improved outcomes. The results offer decision-makers a range of efficient operational configurations tailored to various institutional priorities. This model provides a valuable decision-support tool, especially in resource-constrained healthcare environments like Syria. Future research will focus on integrating real-time data, expanding operational variables, and validating the model across different institutions to support broader policy implementation and operational standardization.