Impact of Employees’ Behavioural Outcomes on Organisational Performance in Selected Manufacturing Industry in Lagos State, Nigeria

Abstract

The human resources are important assets of an organization; however, the performance of the organisation depends on the behavioural outcomes of the employees which are determined by working conditions in the organisation. This study, therefore, investigates the impact of employees’ behavioural outcomes on organisational performance. The study hinges on the AMO (Ability + Motivation + Opportunities) Model and hypotheses that (a) there exists no significant relationship between Employee Behavioural Outcomes and Organisational Performance and (b) Employee Behavioural Outcomes do not significantly influence Organisational Performance. To test these hypotheses, data was collected from 416 middle level employees of manufacturing firms in Lagos State using copies of structured questionnaire to elicit data on six dimensions of employee behavioural outcomes (competence, commitment, job satisfaction, motivation, employee cooperative behaviour and absenteeism) and four dimensions of Organisational Performance organisational performance (efficiency, effectiveness, sustainability, and product quality). SEM multiple regression and Canonical Correlation were used to analyse the data collected. Results showed that there is a significant positive impact and relationship between employee behavioural outcomes and organisational performance. Therefore, it was concluded that employees’ behavioural outcomes significantly determine the performance of manufacturing firms in Nigeria. The study recommends increased effort by manufacturing firms in Lagos State to strengthen employee behavioural outcomes to enhance organisational performance