review · Cochrane Database of Systematic Reviews

Healthcare workers’ informal uses of mobile phones and other mobile devices to support their work: a qualitative evidence synthesis

Claire Glenton
Tigest Tamrat
Elizabeth Paulsen
Unni Gopinathan
Josephine Namitala
Nelson K. Sewankambo
Tom Neumark
Neil Pakenham‐Walsh
Arash Rashidian
Josephine Nabukenya
Rehema Namaganda
Geoff Royston
Immaculate Nakityo
Susan Munabi-Babigumira
Smisha Agarwal
Marit Johansen
David Kyaddondo
Allen Nsangi
Simon Lewin

20248 citationsOpen accessMakerere University

Abstract

By finding their own informal solutions to workplace challenges, healthcare workers can be more efficient and more responsive to the needs of patients, colleagues and themselves. But these solutions also have several drawbacks. Efforts to strengthen formal health systems should consider how to retain the benefits of informal solutions and reduce their negative effects.

Research topics

Technology Adoption and User Behaviour
E-Government and Public Services
Digital Economy and Work Transformation

Sustainable Development Goals

Decent Work and Economic Growth

Read the original research

This page summarises published work. The authoritative version sits with the publisher.

View on publisher site Record on OpenAlex

DOI: 10.1002/14651858.cd015705.pub2

Is something wrong with this record? Report it or request removal.

Discussion

Discuss this research

Have you built on this work, tried to replicate it, or seen it applied in practice? Share what you know. Verified researchers and MARATTO™ domain experts can open a discussion, and any member can reply. Contributions are reviewed before they appear.

No discussion yet. Open the first thread.

New to MARATTO™? Create a free account.