article · Human Resources for Health

Healthcare conflict management in resource-constrained settings: evidence from two hospitals in Ghana

Charles Owusu-Aduomi Botchwey
Lawrencia Aggrey-Bluwey
Juanitta Acquah-Greens
Susana Adutwumwaa
Foster Abrampa Opoku-Mensah
Emmanuel Sei Nkpetri

2026Open accessUniversity of Cape Coast

Abstract

Addressing healthcare conflicts requires more than interpersonal mediation. Strengthening communication processes, supporting collaborative decision-making, investing in staff capacity, and improving organizational systems are essential for reducing conflict and improving patient care.

Research topics

Conflict Management and Negotiation
Patient-Provider Communication in Healthcare
Medical Malpractice and Liability Issues

Sustainable Development Goals

Peace, Justice and Strong Institutions

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DOI: 10.1186/s12960-026-01053-3

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