Harnessing ICTs to Revolutionise Recruitment and Retention and Navigating an Era of Transformation and a Volatile Labour Force in a Developing Context

Abstract

In the rapidly evolving landscape of the developing world, businesses are grappling with the dual challenges of transforming their workforce management practices and navigating the complexities of a volatile labour market. As technological advancements continue to disrupt traditional employment models, organizations must rethink their approach to recruitment and retention to remain competitive and resilient. This book chapter delves into the transformative power of information and communication technologies (ICTs) in revolutionizing the way organizations attract, engage, and retain top talent in a developing context. It explores how the strategic deployment of innovative digital tools and platforms can help businesses address the unique talent management challenges they face, from skill shortages and high turnover rates to the growing demands of a tech-savvy, mobile-first workforce.