Harnessing big data analytics to promote marketing strategies: A comprehensive literature review

Abstract

<p>The critical role that big data analytics (BDA) plays for enhancing marketing strategies in a variety of industries is examined in this article. Gaining a competitive edge now requires integrating BDA into marketing frameworks since businesses depend more and more on data-driven decision-making. The literature on BDA applications in marketing is summarized in this review, which also looks at how data collection, processing, and analysis affect customer insights, segmentation, personalization, and campaign efficacy. A thorough systematic literature review (SLR) was conducted, and PRISMA was used for a thorough sample selection process. Out of the 150 articles that were initially found, 100 were eliminated since they did not fit the inclusion requirements. Ultimately, 50 publications that satisfied the inclusion requirements were used in this study. According to the results, BDA helps marketers to increase customer engagement (30%), optimize resource allocation (34%), and improve return on investment (ROI) (36%), which is thought to be the most significant contributor through targeted strategies. The review also identifies obstacles, such as the requirement for qualified staff and data protection issues, and makes suggestions for future research directions. All things considered, this study emphasizes how big data analytics can revolutionize contemporary marketing tactics.</p>