Generational Differences and Organizational Commitment Among (Gen X, Y & Z)

Abstract

This study investigated generational differences and organizational commitment among Generation X, Y and Z employees at Medbury Medical Services Ltd. A descriptive survey research design was employed, data were collected through a structured questionnaire administered to (132) employees. Purposive sampling technique was adopted while three hypotheses were formulated and analysed at 0.05% significance level using the Analysis of Variance (ANOVA) with the aid of SPSS. The result of the hypotheses revealed no statistically significant differences were found across the three dimensions of organizational commitment. The findings suggest that organizational commitment is not determined by generational differences, but rather organization should focus on practices that are both inclusive, equitable, and work towards commitment among each generation. It was therefore recommended amongst others that to increase the affective, continuance and normative commitment among employees regardless of generational cohort, the management of Medbury Medical Services Ltd should continuously improve employee engagement strategies such as open communication, recognition, and supportive leadership as well as ensure high benefits, safety, security and conducive environment for the employees.