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article · BMC Health Services Research

Fidelity of health care providers on adhering to guidelines for managing neonates with respiratory distress using Silverman Anderson Severity (SAS) score tool in limited resource settings: a case study at Amana Regional Referral Hospital

In plain language

This study evaluated how healthcare providers adhere to clinical guidelines when treating newborn infants experiencing respiratory distress in resource-limited settings. Focusing on Amana Regional Referral Hospital in Tanzania, researchers gathered qualitative data through observations and in-depth interviews with 16 neonatal ward staff, including paediatricians, general medical doctors, and nurses. The findings revealed that clinical staff only partially adhere to guidelines, specifically concerning the regular use of the Silverman-Anderson Severity score tool. While clinicians recognise the value of this scoring tool for triaging infants to Continuous Positive Airway Pressure therapy, several systemic constraints severely impede its implementation. Major obstacles include severe understaffing, heavy workloads, inadequate staff training, and low motivation. These health system barriers compromise patient monitoring, proper documentation, and clinical decision-making during respiratory treatment.

Key takeaways

  • Healthcare providers at the hospital showed only partial adherence to clinical guidelines for neonatal respiratory distress.
  • Staff recognise the value of the Silverman-Anderson Severity score tool for prioritizing infants for CPAP therapy, but consistent usage remains limited.
  • Understaffing, heavy workloads, insufficient training, and low motivation directly hindered proper patient monitoring and documentation.

Why it matters

Respiratory distress is a critical danger for vulnerable newborn infants in resource-limited healthcare environments. While standard scoring tools help clinical teams quickly identify which infants urgently need breathing support, understanding the practical barriers to using these tools helps hospital managers and health systems target investments in staffing, continuous professional training, and basic equipment.

Commercialisation angle

The abstract does not indicate a direct product commercialisation pathway, as it focuses on clinical workflows and health system management. However, the findings provide actionable insights for public health organisations, hospital operators, and training programme providers aiming to design better clinical implementation strategies and workflow support tools for resource-constrained neonatal wards.

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Abstract

BACKGROUND: This case study was conducted at Amana Regional Referral Hospital, a referral hospital of Ilala District in Dar es Salaam Region, Tanzania. The aim is to assess the adherence of healthcare providers to guidelines when providing health services to neonates with respiratory distress and how supportive the health system is in limited resource settings. METHODS: This is a case study that used a qualitative approach to data collection and analysis. A total of 16 participants participated in this study, of which the sample size was reached by the principle of information saturation in the field. The study population was healthcare providers (pediatricians, general medical doctors, and nurses) working in the neonatal ward who were selected purposively depending on their experience in the neonatal ward. In-depth interviews (IDI) and an observation checklist were used for data collection from key informants, and content analysis was used to analyze the data. RESULTS: The findings revealed that healthcare providers had partially adhered to guidelines in managing neonates with respiratory distress. The Silverman-Anderson Severity (SAS) score tool is recommended for decision-making in prioritizing neonates with respiratory distress to Continuous Positive Airway Pressure (CPAP) treatment in limited-resource health settings with low laboratory technology. Healthcare providers know the importance of using the SAS score tool, but this study shows partial adherence to the use of it. Understaffing, inadequate training, heavy workloads, and lack of motivation emerged as significant deterrents to adherence which are within the health system, and they negatively impact healthcare provider's adherence. These challenges hindered proper monitoring, documentation, and decision-making processes for CPAP initiation and monitoring. CONCLUSION: Partial adherence to guidelines for managing neonates with respiratory distress in the context of consistent use of the SAS score tool by healthcare providers was impacted by challenges like understaffing, heavy workloads, and low motivation. Improving staffing, providing comprehensive training, and ensuring adequate equipment are recommended to enhance guideline adherence and improve neonatal care in resource-limited settings.

Research topics

  • Neonatal Respiratory Health Research
  • Delphi Technique in Research
  • Infant Development and Preterm Care

Read the original research

This page summarises published work. The authoritative version sits with the publisher.

DOI: 10.1186/s12913-025-12517-y

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