Exploring factors affecting nurses’ job satisfaction at a regional hospital in Namibia

Abstract

BACKGROUND: Job satisfaction encapsulates the degree to which employees perceive fulfilment in various facets of their work, including the stability of their position, opportunities for professional development and confidence in their capability to execute tasks successfully. In Namibia, a decline in job satisfaction has been observed with nurses leaving hospitals at alarming rates, yet limited research exists on the factors influencing their job satisfaction. This study was conducted at Rundu Intermediate Hospital between June 2024 and September 2024. OBJECTIVES: The study explored factors affecting job satisfaction among nurses at Rundu Intermediate Hospital in the Kavango East Region, Namibia. METHOD: A qualitative, exploratory, descriptive and contextual design was used. Fifteen nurses from various departments were selected through non-probability convenience sampling. Data were collected via semi-structured interviews, audio-recorded, transcribed verbatim and analysed thematically. RESULTS: Nurses' job satisfaction is closely linked to personal fulfilment, professional growth and contributions to patient care. Objective factors such as promotion, pay and recognition further shape satisfaction levels. Major challenges include staff shortages, resource constraints and lack of support. CONCLUSION: Hospital management should implement strategies that reduce workload, enhance recognition and create opportunities for professional development to improve job satisfaction and retention.Contribution: The study provides context-specific insights into factors influencing nurses' job satisfaction in Namibia and proposes management interventions to strengthen morale, support professional growth and improve the quality-of-patient care.