Embracing a Sustainable IT-Enabled Gig Economy Through Skills Development in Southern Africa

Abstract

Despite considerable research interest in the information technology (IT)-enabled gig economy, studies have yet to be carried out to systematize the skills required and formulate an overall model of competencies needed for gig-based IT professionals/representatives to be successful. Using dynamic skill theory, this study sought to provide an in-depth comprehension of the skills required to realize a booming gig economy. The systematic literature review was limited to quality, peer-reviewed studies carried out between 2013 and 2023 in sub-Saharan Africa. This review revealed that although both soft skills and hard skills are required, the current situation in southern Africa demands more soft skills. Drawing on findings from a systematic literature review, the study unravels usable vital skills to achieve a sustainable and viable gig economy in southern Africa. The authors' integrated framework provides insights into the nature of the skills required to navigate the burgeoning IT-enabled gig economy, thereby playing a catalytic role in achieving the sustainable development goal of eliminating poverty.