article · Health Science Reports
ABSTRACT Background and Aims Electronic Health (EHR) systems are increasingly used to improve healthcare delivery; however, their effectiveness and implementation challenges vary across settings. This study assessed the effectiveness and challenges of EHR use among healthcare providers in the Bosomtwe District, Ghana. Methods A cross‐sectional study was conducted among 135 healthcare providers selected using simple random sampling. Data were collected using a structured questionnaire and analysed using Stata 16. Descriptive statistics and chi‐square tests were performed. Results Most respondents (94.07%) reported that the EHR system was easy to use, and 85.93% agreed or strongly agreed that it improved quality of care. Overall satisfaction was high (89.63%). However, 45.19% reported monthly system shutdowns, and 53.66% resorted to paper records during downtimes. A significant association was found between profession and perceived system complexity ( χ 2 = 9.87, p = 0.020). Conclusion EHR systems are perceived as effective in improving healthcare delivery; however, technical and infrastructural challenges limit optimal use.
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DOI: 10.1002/hsr2.72530
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