Effect of Communication on Construction Project Performance Indicators in Plateau State, Nigeria

Abstract

The construction industry significantly contributes to a state and nation's gross domestic product GDP. This cannot be achieved when communication is not adequately employed to improve the performance and delivery of projects. This study aims to examine the effect of communication on project performance and delivery to enhance project performance delivery. This study was conducted in the Plateau state of Nigeria. A quantitative research approach was employed. One hundred thirty-two respondents were randomly selected, comprising Architects, Builders, Engineers and Quantity Surveyors. The result of the study revealed that construction professionals in the industry have expert knowledge of phone calls, face-to-face communications, and memos. The study also revealed that resources and cost were relevant factors in construction project performance delivery in the study area. The study shows that an R-value of 0.97, R-Square value of 0.943 and Adjusted R-Square of 0.927 with an F-statistics value of 58.101 was significant, as shown by the ρ-value of 0.000b. The result also showed that about 94.3% of the project's performance delivery is highly influenced by the methods of communication adopted and factors affecting the effect of communication. Consequently, the adopted communication factors are the significant determinants of project delivery success as indicated by the standardized beta coefficient of 1.199 and -.270 and t-statistics of 6.438 and -1.452 which is significant at 0.000 and 0.038.