CONTRACTORS’ AND CONSULTANTS’ PERCEPTIONS OF CLIENT INVOLVEMENT IN PUBLIC CONSTRUCTION PROJECT IN NORTH-EAST NIGERIA

Abstract

Client involvement is widely recognised as a key factor influencing the successful delivery of public construction projects; however, its effectiveness in North – East, Nigeria remains uneven and insufficiently examined from the perspectives of contractors and consultants. This study assessed the extent and nature of client involvement across stages of public projects in Adamawa, Bauchi, Borno, and Gombe States of Nigeria. A descriptive survey design was adopted, and data were collected using structured questionnaires administered to contractors and consultants. Out of 280 questionnaires distributed, 157 valid responses were retrieved, representing 56% response rate. Data were analysed using descriptive statistics and inferential statistics (independent samples t-test). Findings show that client involvement is strongest in administrative and supervisory activities such as providing bidding information (Mean = 3.66) and issuing completion certificates (Mean = 3.51). However, engagement in technical and managerial functions such as monitoring contractor productivity (Mean = 3.01) and subcontractor appointment (Mean = 2.94) remains relatively weak. Post-construction involvement is also limited, focusing mainly on defect identification (Mean = 3.45). Key constraints affecting client involvement include delayed payments (Mean = 3.30), poor staff motivation (Mean = 3.31) and corruption (Mean = 3.21). The t-test results indicate no significant difference (p > 0.05) between contractors’ and consultants’ perceptions, showing strong agreement among stakeholders. The study concludes that client involvement is largely procedural rather than strategic, which may undermine project efficiency and performance. The study recommends strengthening institutional capacity and enhancing client engagement in technical project functions to improve construction project delivery in the region.