Assessment of Clinical Hematology Laboratory Performance Using Sigma Metrics and Associated Factors in Total Testing Process at the Dessie Comprehensive Specialized Hospital, Northeast, Ethiopia: A Cross‐Sectional Study

Abstract

This study found that errors in the clinical hematology laboratory were common, and overall performance was below the acceptable sigma threshold. Therefore, hospital administration should provide need-based training for all staff involved in hematology laboratory sample collection and processing. Strengthening adherence to standard operating procedures and implementing continuous quality improvement strategies are essential to enhance laboratory performance and reduce errors.