ASSESSMENT OF BENEFICIARIES’ SATISFACTION WITH PUBLIC MASS HOUSING DEVELOPMENT IN YOBE STATE, NIGERIA

Abstract

Despite the paramount of public housing development, there is also a growing concern and consideration on the impact of these programs on satisfaction of beneficiaries of the houses. Therefore, housing needs cannot be over emphasized for its craving to meet satisfaction of the target beneficiaries. This study aims to assess the satisfaction of beneficiaries of public mass housing development in Yobe State, Nigeria. The objectives are to assess the level of beneficiaries’ satisfaction with public mass housing development in Yobe State and to determine the effects of housing features on beneficiaries’ satisfaction of the public mass housing development in the study area. The study adopted a quantitative approach and data were collected through a questionnaire survey from 218 beneficiaries of the public mass housing estates proportionately in the study areas. The data collected were subjected to descriptive and inferential statistics with mean ranking, frequency distribution and multiple regression analysis to achieve the research aim. The study showed that, level of satisfaction with public mass housing development for items such as physical environmental condition, cost of house, drainage system and waste disposal system were ranked satisfied while measurement items for functionality of design, physical appearance of the house, reliability of water supply and roof performance were ranked moderate. With respect to independent variable (housing features) in public mass housing development, items of provision of gates/fences, accessibility to major roads, pedestrian paths and natural light and ventilation within apartment were ranked available. While measurement items for quality of roofing materials, quality of finishes and frequency of garbage collection were ranked moderate in the study area. With regard to the inferential statistics, the independent variable Housing Features explained 26.3 % large significance (p<0.001) effect size on Beneficiaries’ Satisfaction in the study area. The study further recommended that, attention should be paid more on items that were moderately ranked for optimal satisfaction of the beneficiaries of public housing projects in future public housing development by government for optimal satisfaction of beneficiaries.