article · Human Resource Development International

A randomised controlled comparison of the effectiveness of human and AI chatbot coaching with goal attainment, wellbeing and self-efficacy

Erik de Haan
Nicky Terblanche
Kenneth M. Nowack

2026Stellenbosch University

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Research topics

AI in Service Interactions
Digital Mental Health Interventions
Psychological Treatments and Assessments

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DOI: 10.1080/13678868.2026.2633990

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