A novel hybrid model for sentiment analysis in MOOC forums with hybrid word and character-level neural networks

Abstract

Sentiment analysis is crucial, in the field of natural language processing (NLP). Has applications in different areas. This study focuses on analyzing sentiments in massive open online course (MOOC) forums highlighting its importance in understanding how users interact and shaping educational strategies. The study presents a novel hybrid neural network model specifically tailored for sentiment analysis in MOOC forums. This innovative model combines word level and character level embeddings to handle the linguistic expressions commonly found in this context. The model architecture integrates bidirectional long short-term memory (BiLSTM) layers for word level embeddings and convolutional neural networks (CNNs) for character level embeddings aiming to harness the strengths of both types of embeddings for a view of the linguistic used in MOOC forum posts. Notably this model achieves an accuracy rate of 93.11% showcasing its effectiveness, in sentiment analysis within MOOC forums. This research contributes to sentiment analysis within the context of online education.