2024Open access
Would Sales Employees’ Customer-Oriented Selling Approaches Stimulate Customer Satisfaction in the Hospitality Industry?European Journal of Marketing and Economics, Customer Service Quality and Loyalty
Active, last published 2026
In customer service quality and loyalty
Victor-Onyebuchi
Okolo
“Research focused on Customer Service Quality and Loyalty and adjacent fields.”
University of NigeriaNigeria
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Claim Your Profile01 · About the work
What I study
ictor-Onyebuchi Okolo is a researcher working on Customer Service Quality and Loyalty. A fuller summary will appear once they update their profile.
02 · Reach
Publication output and reach
Victor-Onyebuchi's work has been cited 0 times across 1 active year. Bars show publications per year; the line shows cumulative citation totals across publications first appearing in each year.
05 · Research focus
Topics
Customer Service Quality and Loyalty×1Consumer Retail Behavior Studies×1Organizational and Employee Performance×1
06 · Where I am
Affiliations
CurrentlyUniversity of Nigeria, Nigeria
07 · Selected work
Recent publications
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