15 Aug 2026Open access
Service Quality and Student Satisfaction in Higher Education: Evidence from a Public University in ZambiaPublisher siteAfrican Journal of Commercial Studies, Customer Service Quality and Loyalty
Active, last published 2026
In customer service quality and loyalty
Lenty
Muchape
Scholar“Research focused on Customer Service Quality and Loyalty and adjacent fields.”
Kwame Nkrumah University
Zambia
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01 · About the work
What I study
enty Muchape is a researcher working on Customer Service Quality and Loyalty. A fuller summary will appear once they update their profile.
02 · Reach
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Lenty's work has been cited 0 times across 1 active year. Bars show publications per year; the line shows cumulative citation totals across publications first appearing in each year.
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Customer Service Quality and Loyalty×1
04 · Where I am
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Affiliation on published researchKwame Nkrumah University, ZambiaDrawn from the institution listed on this researcher’s published work.
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