21 Jan 2026Open access
Network intrusion detection using a hybrid graph-based convolutional network and transformer architecturePublisher sitePLoS ONE, Network Security and Intrusion Detection
Active, last published 2026
In customer service quality and loyalty
Henry Nii-Armah
Mettle
Scholar“Research focused on Customer Service Quality and Loyalty and adjacent fields.”
Claim Your Profile1
H-index
2
Citations
Henry has not officially claimed their profile. If you are Henry, claim it free.
Claim Your Profile
Pioneer
LOCKED
Pathfinder
LOCKED
Scholar
EARNED
Innovator
LOCKED
Inventor
LOCKED
Catalyst
LOCKED
Expert
UPGRADE
01 · About the work
What I study
enry Nii-Armah Mettle is a researcher working on Customer Service Quality and Loyalty. A fuller summary will appear once they update their profile.
02 · Reach
Publication output and reach
Henry's work has been cited 2 times across 1 active year. Bars show publications per year; the line shows cumulative citation totals across publications first appearing in each year.
03 · Research focus
Topics
Customer Service Quality and Loyalty×2Customer churn and segmentation×2
04 · Where I am
Affiliations
Affiliation on published researchUniversity of Energy and Natural Resources, GhanaDrawn from the institution listed on this researcher’s published work.
05 · Selected work
Recent publications
1 workExpert Academic Profiles go further
Citation trend analytics, exportable publication records, and direct enquiry routing from industry and funders.
Are you Henry?
Claim it to verify your details, connect with industry partners, and explore Fractional Domain Expert opportunities through MARATTO™.
African researchers are full of potential that too often goes unrecognised. Your MARATTO™ profile gives your work the commercial pathway it deserves.
Claim Your Profile
Free to claim · takes a minute to verify it’s you